Shipping Policy

Last updated: February 2026

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Method

All orders are shipped via Canada Post from Ottawa, Ontario. We currently ship domestically within Canada only.

Estimated Delivery Times

Once shipped, estimated delivery times are 3–7 business days within Canada, depending on your location. Delivery to remote or rural areas may take slightly longer. These timelines are estimates provided by Canada Post and are not guaranteed by Capital City Cards.

Premium Packaging

Every order is carefully packed to ensure your cards arrive in the same condition they left our hands. Our packaging standards include:

• Penny sleeves and top loaders for all singles
• Bubble wrap and rigid cardboard protection
• Sealed boxes with padding for larger orders
• Tamper-evident packaging where applicable

We take pride in our packaging and treat every card like it belongs in a personal collection.

Tracking

All orders include a Canada Post tracking number, which will be sent to your email once the package is shipped. You can track your order directly through the Canada Post website.

Carrier Delays

While we make every effort to ensure timely delivery, Capital City Cards is not responsible for delays caused by Canada Post or other circumstances beyond our control, including but not limited to weather events, postal service disruptions, or high-volume shipping periods. If your package appears to be lost or significantly delayed, please contact us and we will do our best to help resolve the situation.

Contact Us

If you have questions about shipping or need help tracking your order, please reach out to us at 613capitalcitycards@gmail.com. We aim to respond to all inquiries within 24 hours.